There has been and will continue to be an increase in online trade in Kenya. Sites I have used or my friends use include OLX (good deals among the online classifieds), Mimi (Julie Gichuru’s dress shop), and jumia. There are many other shops online, I think there was even one where you could do supermarket (Naivas, Tuskys or Nakumatt) shopping and have it delivered to your location. While some sites sell goods directly to the customer, others like olx are not involved in the actual sale of items. Thus some people have used this opportunity to perpetuate fraud.
It’s to this end that OLX partnered with COFEK (Consumer Federation of Kenya) and the ICT Authority in Kenya to launch a one month awareness campaign for the general public to learn about online safety.
The campaign is named, “Kaa Ridhoo”! I don’t know who came up with that slogan surely, but the importance of the message should not be lost.
I have blogged before about staying safe online, OLX has guidelines for using its site, including a page for reporting suspicious ads or sellers. Just click on the Contact Us page to file a report. They then work with the local police to investigate and arrest any of those suspicious individuals, especially dealing with cars and electronics.
Have you had any experience of fraud when shopping online locally, and how did you deal with it?