This post was first published on the Sendy Blog
It’s one thing to write about an app after learning about it, it’s another to actually use the app and experience it for yourself. After learning about Sendy, I downloaded it from Google Play, but didn’t use it for a while.
I had bought a book for a friend and was having a challenge delivering it to them, because of distance and hectic schedules. So this week, I have been working in Industrial Area in Nairobi, and my friend works on the other side of town in Kilimani. The obvious solution was to have a rider deliver it, so I opened the Sendy app. At first, it had my location at Bunyala road, so I tapped on the screen to update my location and it did so immediately, I didn’t even have to turn on GPS, I guess it uses your GSM network for location as well.
There was only one rider who was around me, so I pressed the button for call rider. He informed me his name is Oloo and he would be there in 20 minutes (much less than the app indicated). I told him I needed something delivered to Kilimani and he quoted his price, which was reasonable. So he agreed to come over, as he was in town.
I had cash, so when he arrived in the 20 minutes, I just paid him. But if you don’t have cash (or change) you can pay through M-Pesa or your VISA card.
Oloo called me about 30 minutes later and told me had delivered the book. Calling my friend confirmed receipt. So I texted Oloo to tell him thanks and saved his number for future use.
I remember asking him how he signed up for Sendy. He told me he had to go through a lengthy vetting process including getting a certificate of good conduct from the CID, but he has had good business so far. So you can trust Sendy riders.
But come to think of it, I don’t need to save all numbers of all riders I come across; because once they have the Sendy app on their phones, it tracks their location. If I ever need a package delivered, all I have to do is load the Sendy app on my phone and get the nearest riders available around me, and the estimated time until they arrive at my location. Usually, the time they take to arrive is much less than indicated in the app, because they’re on motorbike thus not hindered by traffic. You can always call them to confirm their ETA.
Later, when I was having coffee at Savannah Lounge at Sameer Business Park, I tried out the app and it had updated my location and the nearest rider information had also changed.
I’d suggest everyone download this app and keep it in their phone, because you never know when you will need it.
It’s simplicity is astounding, the first page you load is the one showing you riders around you. You just have to sign up first after downloading it. Let me know your experience with it once you have used it.